Well, I’m back.
I have owned approximately 8 Volvos over the course of my 62 years. I currently own 2 Volvo V70s – a 2000 and a 2004. I was about to trade in the 2000 for a new XC90. Unfortunately the plastic case on my remote for the older car broke (the other plastic case had broken about 3 years ago) so I could no longer attach it to my key chain. As a result of being forced to pay $260 for a new remote (which I don’t need) rather than $10 for a new $2.00 plastic case to house my old remote electronics in (which is all I really need) I have decided to trade in my old Volvo for a Lexus and to never buy a Volvo again. I’m sure someone can justify nickel and diming customers but not to me. It’s a shame. If this is what Ford brought to the table congratulations on losing a loyal customer.